Department: Unaccompanied Children
Location: Boston, MA

The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 2,500 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.

A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.

Position Title: Bilingual Spanish/English Regional Supervisor, Unaccompanied Children Program

  • Department: Unaccompanied Children
  • Reports to: Program Director
  • Supervises: Social Workers, Immigrant Family Support Specialists, Coordinators, Case Aides
  • Status: Full Time; Exempt
  • Job Location: Open to Candidates living in Massachusetts; Connecticut; Rhode Island; Southern New Hampshire; Southern Maine
  • Pay range: $70,000 - $73,000/yearly

Full-time employees will be eligible for all benefits including vacation, personal, sick days and twelve paid holidays. You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, IINE offers medical, dental and vision. Company-paid life insurance, company-paid short-term disability (STD), long-term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document. Other perks such as discounts through our vision plan, fitness reimbursement and more.

The Regional Supervisor is responsible for supervising a team of case managers that provide culturally and linguistically appropriate home study and post release services to unaccompanied children (UC) program. The Regional Supervisor coordinates program services, ensures compliance with USCRI and ORR policies, and provides ongoing support to case managers.

Duties and Responsibilities:

  • Oversee home studies conducted by staff by thoroughly review home study assessments to ensure they are accurate, comprehensive, and submitted according to strict deadlines.
  • Supervise and provide feedback to program Coordinators and Specialists.
  • Conduct weekly check-ins with staff providing home studies and post release services.
  • Support program staff in identifying and referring individuals as possible child trafficking victims.
  • Direct program staff efforts to ensure child welfare principles and social work best practices are central components of home study and post release services.
  • Connect program staff and/or their clients with Child Protective Services, law enforcement, and other child welfare agencies as needed.
  • Make referrals, coordinate case management services, and train new program staff to provide culturally and linguistically appropriate post release services.
  • Ensure high standards of record keeping in accordance with USCRI and ORR instructions/procedures by reviewing and approving all documentation prior to ORR submission.
  • Develop working relationships with community service providers to address the needs of immigrant population, including advancing immigrant access and eligibility for services, resolving immigration status issues, resolving financial issues, pursuing UC legal rights, ensuring access to education, and procuring work authorization.
  • Participate in regular training and communication sessions with on-site supervisor and off-site casework supervisor.
  • Perform all other duties assigned by supervisor.


  • Master's degree (MSW) or an equivalent advanced degree in a behavioral science (e.g education, psychology, sociology, criminology) or social service field is highly preferred; or a bachelor degree in one of the aforementioned sciences, plus five years of relevant employment experience that demonstrates both supervisory and case management experience (required)
  • At least three years’ experience working with unaccompanied children, immigrants, home placements, and/or child welfare.
  • Fluency in English and Spanish is required; proficiency in additional languages a plus.
  • Demonstrated experience implementing child welfare programs and policies, evaluating child placements, conducting home study assessments and ensuring family preservation is preferred.
  • Must possess extensive knowledge of the local resources available to immigrant communities
  • Excellent organizational, verbal, written, and interpersonal communication skills.
  • Demonstrated ability to prioritize duties independently, think strategically, and multi-task in a fast-paced environment.
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation; position requires frequent local and long-distance travel with limited notice.
  • Dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.

Covid-19 Policy
Please be advised that IINE mandates that employees are vaccinated against COVID-19. Employees must be able to attest to or provide proof of vaccination as a condition of employment, subject to reasonable accommodation as required by law.

US Work Eligibility Notice

This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this.

Start your application here.

International Institute of New England
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