Department: Unaccompanied Children
Location: Boston, MA
The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 2,500 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.
A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.
Position Title: Bilingual Spanish/English Case Aide, Unaccompanied Children Program
- Department: Unaccompanied Children
- Reports to: Regional Supervisor
- Supervises: N/A
- Status: Full-time; Non-Exempt
- Job Location: Open to Candidates living in Massachusetts; Connecticut; Rhode Island; Southern New Hampshire; Southern Maine
- Pay Range: $18/hr - $20/hr
Full-time employees will be eligible for all benefits including vacation, personal, sick days and twelve paid holidays. You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, IINE offers medical, dental and vision. Company-paid life insurance, company-paid short term disability (STD), long term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document. Other perks such as discounts through our vision plan, fitness reimbursement and more.
The Case Aide will provide administrative and case support to staff providing Post Release Services to Unaccompanied Children (UC) and their sponsors. This position will report to the Regional Supervisor.
Duties and Responsibilities:
- Conduct routine calls to clients to assist with coordination of services and assess for safety;
- Conduct outreach with local community agencies to identify appropriate community resources for clients, ensuring they are culturally and linguistically appropriate;
- Assist in completing applications and referral forms;
- Accompany clients (or provide telephonic support) to facilitate school enrollment and access to community resources, as needed;
- Provide ongoing administrative support to PRS workers;
- Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.
- Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require;
- Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits;
- Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress;
- Coordinate and maintain communication with key stakeholders;
- Participate in regular training and communication sessions with supervisor and headquarters staff; and
- Other duties as assigned by supervisor.
- Associate’s degree with a minimum of 1 year of experience working with children (Required). Bachelor’s degree in Social Work, International Studies, or related humanitarian field is preferred.
- Experience with immigrant populations, child welfare, child placements, family preservation and social service provision is desired;
- Must possess an extensive knowledge of immigrant community local resources;
- Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment;
- Must have a valid driver's license, insurance, a clean driving record, and personal transportation;
- Position is remote and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing;
- Fluency in Spanish and English is required; proficiency in additional languages a plus;
- Candidate must demonstrate a commitment to comply with mandatory state reporting requirements for child abuse and neglect;
- Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people;
- Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse;
- Possess or be able to obtain CPR and basic first aid certification
Please be advised that IINE mandates that employees are vaccinated against COVID-19. Employees must be able to attest to or provide proof of vaccination as a condition of employment, subject to reasonable accommodation as required by law.
US Work Eligibility Notice
This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this.Start your application here.
- International Institute of New England
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